Reliable Worldwide Logistics • London, UK
At Hefro Sports, we understand that sports seasons and tournament matchdays have non-negotiable deadlines. We partner with top-tier global air couriers to deliver your customized teamwear on time, every time.
All international orders are dispatched via trusted couriers including DHL Express, FedEx Priority, and UPS Worldwide. Every package is fully tracked from factory dispatch to your front door.
Standard custom sublimated team orders take 2 to 3 weeks from final digital artwork approval to dispatch. Urgent rush orders can be fast-tracked upon request.
Each player kit is individually poly-bagged and labeled with player name, number, and size, allowing team managers to distribute kit in seconds inside the locker room.
| Region / Country | Courier Partner | Estimated Transit Time | Tracking |
|---|---|---|---|
| United Kingdom (Domestic) | DPD / Royal Mail Special Delivery / DHL | 1–2 Business Days | Live SMS & GPS Tracking |
| European Union | DHL Express / DPD Europe | 2–4 Business Days | Full Airway Bill Tracking |
| United States & Canada | FedEx International Priority / DHL Express | 3–5 Business Days | Full Airway Bill Tracking |
| Australia & New Zealand | DHL Express Worldwide | 4–6 Business Days | Full Airway Bill Tracking |
| Middle East & Asia | DHL / Aramex Express | 3–5 Business Days | Full Airway Bill Tracking |
| Rest of the World | DHL Express Worldwide | 5–7 Business Days | Full Airway Bill Tracking |
Because every jersey and team garment is custom-printed, sublimated, and stitched to order, manufacturing begins immediately after you approve the final digital proof and settle payment confirmation. Our standard production schedule is 14 to 21 working days. If you have an impending championship or tournament fixture, please let our team know when requesting your quote — we provide an Express Rush Service that can compress manufacturing time to meet your fixture date.
As soon as your order completes final AQL quality inspection and is handed over to our air express courier, an automated dispatch email and WhatsApp notification will be sent to you containing:
For shipments within the United Kingdom, all prices are transparent with no unexpected customs delays. For international deliveries (EU, USA, Australia, and worldwide), goods are shipped under standard international commercial terms (DDU / DAP or DDP upon request). Any local customs duties, clearance fees, or import VAT imposed by the recipient country's border authority are the responsibility of the importer/customer, unless a Delivered Duty Paid (DDP) quote was agreed in advance.
Because international express air shipments require a signature upon receipt, we cannot deliver to unstaffed PO Boxes. Please provide a full physical street address (such as club headquarters, school athletic department, office, or residential address) accompanied by a valid local telephone number.
Send through your logo, colours, and squad requirements — our London team is available 24 hours to supply instant quotations and free digital mockups.